TERMS AND CONDITIONS

OUR TERMS AND CONDITIONS

I Like To Move It Move It Ltd – Terms & Conditions 2018

These conditions form the contract between the customer and I Like To Move It Move It Ltd. They explain both parties rights and responsibilities. It is important that You read them carefully. Alternative terms and conditions can apply if agreed in writing before we start Services. This contract is subject to English law and the jurisdiction of the English Courts unless both parties have agreed otherwise. 

For the purposes of this contract, the following words shall have the following meanings:

  • We, Us, Our: I Like To Move It Move It Ltd our sub-contractors or agents. 
  • You, Your: The customer or Your agent or representative
  • Goods: The Goods that are subject the Services.
  • Services: Any work we have agreed to carry out on Your behalf.
  • Working Day means Monday to Friday excluding bank holidays. 

1. QUOTATION
Our quotation is based upon information You have provided. It is valid for twenty-eight days from the date stated. It is subject to availability of resources. We may amend Our quotation if:

a) You do not accept our quotation in writing within 28 days, or the work is not carried out or completed within three months. 
b) Our costs change because of currency fluctuations or changes in taxation or freight, fuel, ferry or toll charges beyond our control. 
c) The work is carried out outside our normal business hours (08.00- 18.00hrs) at your request. 
d) If you collect some or all of the goods from our warehouse, we are entitled to make a charge for handing them over. 
e) We supply any additional services, including moving or storing extra goods (these conditions apply to such work). 
f) The stairs, lifts or doorways are inadequate for free movement of the goods without mechanical equipment or structural alteration, or the approach, road or drive is unsuitable for our vehicles and/or containers to load and/or unload within 20 metres of the doorway of your property. 
g) We have to pay parking or other fees, fines or congestion charges in order to carry out services on your behalf. 
h) There are delays or events outside our reasonable control which increase or extend the resources or time allowed to complete the agreed work. 
i) Extra fuel charges apply when travelling outside the M25. 
j) There is a minimum charge of £150 (per half tonne) for taking goods to a refuse/recycling centre (fees may be substantially higher). In any such circumstances, adjusted charges will apply and become payable.

2. SERVICES NOT INCLUDED
Unless agreed otherwise in writing before the date of this quotation, Our price does not include:

a) Dismantling or assembling furniture, or
b) Dismantling or assembling fitments and fixtures (of any description) including curtains; or
c) Disconnecting or connecting appliances or equipment; or d) Taking up or laying fitted floor coverings; or
d) Dismantling or assembling sheds, greenhouses garden shelters outdoor play equipment, heavy or cumbersome garden items, or satellite dishes; or
e) Move items from a loft, unless properly lit and floored and safe access is provided. 

If you ask any of Our employees or sub-contractors to carry out any additional work for you without Our prior written consent, they do so without Our authority. We shall not be liable for any loss or damage arising from any private arrangement You reach with them. 

3. PAYMENT 
a) You will pay Our charges at least seven Working Days before the Services start unless agreed otherwise. 

b) Pay As You Go Service – Payment must be made upon completion of service.

4. DECLARATION OF OWNERSHIP / AUTHORITY TO CONTRACT
You declare that:

a) The Goods are Your property free of any legal charge or claim from any third party; or
b) You have the full authority of the owner or anyone having a legal interest in the Goods to enter into this contract and they have been made fully aware of these terms and conditions and agreed to them.
c) You agree to pay Us in respect of any claims, charges, and demands including legal costs arising from any claim made in relation to the Goods by the owner or any third party. If another person has or obtains an interest in the Goods You must advise their name and address in writing immediately.
d) If You wish to transfer the responsibility of this contract to a third party You must advise Us in writing giving Us the full name and address of the third party. We will then issue a new contract to the third party.
e) Your responsibilities under this contract will continue until such times as We receive a signed contract from the third party 

5. YOUR RESPONSIBILITIES
You agree:

a) to be present or represented throughout the collection and delivery of the Goods to ensure that nothing to be removed is left behind and nothing is taken away in error: Additional charges will apply for collecting/returning Goods left behind or collected in error.
b) to arrange proper protection for Goods left in unoccupied or unattended premises or where other people such as tenants or workmen are or will be present. We shall not be liable for any loss or damage if You fail to do so.
c) not to offer for removal or storage jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps or coins (or similar collections of any kind), plants and animals. We will not be liable for any claims for loss
or damage to these items if they are placed in Our care or custody. You must make alternative transport or storage arrangements for such items;
d) not to offer for removal, or storage any item or thing unless You have insured that item or thing against accidental loss or damage and loss or damage caused by fire, lightning or explosion.
e) not to offer for removal, or storage any items (including food stuffs) which in Our opinion are dangerous, damaging
or explosive, hazardous to health, in a dirty or unhygienic condition, or likely to attract vermin or other pests. We may refuse to remove or store such items without any liability to You. If such items are removed or stored by Us You agree to indemnify Us for any loss or damage incurred by Us or any one else through the presence of such items. We may remove, and dispose of such items if in our opinion they pose a risk or You refuse to collect them. You agree to pay Us any costs or expenses incurred by Us in relation to their removal and disposal.
f)  to empty and defrost refrigerators and freezers and to make alternative transport arrangements for their contents. We shall not be liable for damage to any freezer or refrigerator or its contents which results from the freezer or refrigerator being moved partially or fully loaded, nor for any illness or deterioration in such contents resulting from a change in temperature;
including but not limited to washing machines, dishwashers, hosepipes, petrol lawnmowers, are clean and dry and there is no residual fluid left in them;
g) to pay for any parking or meter suspension charges which We incur whilst carrying out Services for You 

6. CANCELLING AND POSTPONEMENT
If You cancel or postpone the Services:

a) 8 to 10 Working Days from the start date of the Services You agree to pay Us 25% of the price of the Services;
b) 7 Working Days or less from the start date of the Services You agree to pay 50% of the price of the Services;
c) on the day the Services start or at anytime after the Services have commenced You agree to pay 100% of the price
of the Services; We agree to waive the charges in Clauses 6A/B upon payment by You of the Cancellation/Postponement waiver charge. Our agreement to waive the charges is conditional upon Us receiving written notice of Your intention to Cancel/Postpone no later than 17:00 hours on the preceding Working Day before Services commence. The Cancellation/Postponement charge must be paid in advance of the commencement of the Services and will entitle You to only one Cancellation/ Postponement. If We cancel or postpone the Services We will refund You any charges You have paid to Us in advance.

We will also pay You:

d) 25% of the price of the Services if We cancel or postpone the Services 8 to 10 Working Days from the start of the Services;
e) 50% of the price of the Services if We cancel or postpone the Services 7 Working days or less from the start of the Services;
f) If We cancel or postpone on the day the Services start or at any time thereafter We will refund You the price of the Services after deducting the cost of any Services We have done on Your behalf. 

For the purposes of this contract sub-clauses d) and e) will not apply if the Services are affected by adverse weather, traffic congestion, road works, parking difficulties, fuel shortages, industrial action, vehicle breakdown, or as a result of circumstances or conditions which were not brought to our attention by You at the time this contract was made or as a result of circumstances outside Our control. A delay in commencing or during the Services will not constitute a cancellation or postponement. 

7. ROUTE AND METHOD
You agree that We may:

a) interchange the Goods between vehicles and warehouses or other premises at any time;
b) select the route or method by which we carry out the Services
c) employ sub contractors. If We subcontract the Services these Conditions will apply to the sub contractor 

8. OUR LIABILITY FOR LOSS AND DAMAGE TO THE GOODS:
You covered up to £25,000 of Goods in Transit. If You wish to increase that amount you have to let us know by writing for the specific amount you want to cover and a premium will be applied to that which you will have to cover.

9. LIMITS OF LIABILITY FOR DAMAGE TO PREMISES
In case of any damage we are covered up to £2,000,000 for any damage caused to your property;

10. EXCLUSIONS OF LIABILITY
We shall not be liable for:

a) loss or damage caused by fire. You must take out fire insurance to cover Your Goods against this risk. If You ask Us in writing to arrange insurance cover for You, We will, provided You declare the full value of Your Goods and pay the premium in advance. Details of the insurance We can arrange are available upon request.
b) loss or damage caused where Goods have been packed or unpacked by You or others;
c) loss or damage caused by changes in atmospheric conditions including but not limited to dampness, mould or mildew, rusting, tarnishing, corrosion, or gradual deterioration unless directly attributable to an ingress of water caused by Our negligence or breach of contract;
d) loss or damage caused by vermin, moth, or other infestation;
e) loss or damage caused if Goods have any inherent defects or suffer from any inherent vice\fault;
f) for any delay of failure to perform the Services due to circumstances outside Our control which shall include but not limited to acts of God, server failure, computer viruses, fire, war, sabotage, civil disturbance, acts or restrictions, byelaws, prohibitions or measures on the part of local or government
authority, industrial disputes, embargoes, bad weather or equipment or vehicle breakdown.
g) any claims for loss of use, amenity, enjoyment, profits, earnings, time incurred or any other indirect or consequential loss including economic or financial loss. 

11. TIME LIMITS FOR REPORTING CLAIMS
You must provide Us with precise details of Your claim including the amount claimed in writing within the time limit stated below otherwise We will not be liable:

a) for Goods believed to be lost or damaged – within a reasonable period not exceeding 7 days after the due date of delivery of the Goods;
b) for Goods removed from Our premises by anyone other than Us – at the time the Goods are handed over;
c) for damage to premises – at the time of delivery of Your Goods by notifying us by calling 0207 101 4546 

12. NON-PAYMENT/RIGHT OF LIEN
If Our charges are not paid, We reserve the right to apply a lien on Your Goods. Lien is a legal right to retain Goods until a debt is paid. The Goods will be held until payment is made in full. The terms and conditions of this contract will continue to apply to the Goods. You will be responsible for any administration charges, costs, storage charges, legal costs and expenses whilst the Goods are subject to the lien. All administration charges, costs, storage charges, legal costs and expenses must be paid in full before the lien is lifted.

We shall have a general or particular lien upon all Goods in Our possession for all money You owe Us or for expenses incurred by Us and for payments We make on Your behalf. If some of the Goods have been delivered, removed, dispatched, or sold, the general lien shall apply to any Goods that remain in Our possession.

13. NOTICE OF SALE OR DISPOSAL
If any charges remain outstanding for more that 30 days We may give You 30 days written notice requiring You to remove all Goods from Our care, control or custody and pay all outstanding sums. If, having served You with the Notice at Your last known address, You do not comply with the Notice We may sell or otherwise dispose of all or part of the Goods without further reference to You. Any proceeds of sale will be credited to Your storage account or against any other payments due to Us from You. You will be responsible for any costs incurred by Us in selling or disposing of the Goods. Any surplus proceeds will be paid to You without interest. Goods that cannot be sold will be made available to You for collection. If they are not collected within 30 days from the date of Our written request to collect them, the Goods shall be treated as abandoned and will be disposed of. We shall not be liable for any claim made in respect of the Goods.

OUR TERMS AND CONDITIONS

I Like To Move It Move It Ltd – Terms & Conditions 2018

These conditions form the contract between the customer and I Like To Move It Move It Ltd. They explain both parties rights and responsibilities. It is important that You read them carefully. Alternative terms and conditions can apply if agreed in writing before we start Services. This contract is subject to English law and the jurisdiction of the English Courts unless both parties have agreed otherwise. 

For the purposes of this contract, the following words shall have the following meanings:

  • We, Us, Our: I Like To Move It Move It Ltd our sub-contractors or agents. 
  • You, Your: The customer or Your agent or representative
  • Goods: The Goods that are subject the Services.
  • Services: Any work we have agreed to carry out on Your behalf.
  • Working Day means Monday to Friday excluding bank holidays. 

1. QUOTATION
Our quotation is based upon information You have provided. It is valid for twenty-eight days from the date stated. It is subject to availability of resources. We may amend Our quotation if:

a) You do not accept our quotation in writing within 28 days, or the work is not carried out or completed within three months. 
b) Our costs change because of currency fluctuations or changes in taxation or freight, fuel, ferry or toll charges beyond our control. 
c) The work is carried out outside our normal business hours (08.00- 18.00hrs) at your request. 
d) If you collect some or all of the goods from our warehouse, we are entitled to make a charge for handing them over. 
e) We supply any additional services, including moving or storing extra goods (these conditions apply to such work). 
f) The stairs, lifts or doorways are inadequate for free movement of the goods without mechanical equipment or structural alteration, or the approach, road or drive is unsuitable for our vehicles and/or containers to load and/or unload within 20 metres of the doorway of your property. 
g) We have to pay parking or other fees, fines or congestion charges in order to carry out services on your behalf. 
h) There are delays or events outside our reasonable control which increase or extend the resources or time allowed to complete the agreed work. 
i) Extra fuel charges apply when travelling outside the M25. 
j) There is a minimum charge of £150 (per half tonne) for taking goods to a refuse/recycling centre (fees may be substantially higher). In any such circumstances, adjusted charges will apply and become payable.

2. SERVICES NOT INCLUDED
Unless agreed otherwise in writing before the date of this quotation, Our price does not include:

a) Dismantling or assembling furniture, or
b) Dismantling or assembling fitments and fixtures (of any description) including curtains; or
c) Disconnecting or connecting appliances or equipment; or d) Taking up or laying fitted floor coverings; or
d) Dismantling or assembling sheds, greenhouses garden shelters outdoor play equipment, heavy or cumbersome garden items, or satellite dishes; or
e) Move items from a loft, unless properly lit and floored and safe access is provided. 

If you ask any of Our employees or sub-contractors to carry out any additional work for you without Our prior written consent, they do so without Our authority. We shall not be liable for any loss or damage arising from any private arrangement You reach with them. 

3. PAYMENT 
a) You will pay Our charges at least seven Working Days before the Services start unless agreed otherwise. 

b) Pay As You Go Service – Payment must be made upon completion of service.

4. DECLARATION OF OWNERSHIP / AUTHORITY TO CONTRACT
You declare that:

a) The Goods are Your property free of any legal charge or claim from any third party; or
b) You have the full authority of the owner or anyone having a legal interest in the Goods to enter into this contract and they have been made fully aware of these terms and conditions and agreed to them.
c) You agree to pay Us in respect of any claims, charges, and demands including legal costs arising from any claim made in relation to the Goods by the owner or any third party. If another person has or obtains an interest in the Goods You must advise their name and address in writing immediately.
d) If You wish to transfer the responsibility of this contract to a third party You must advise Us in writing giving Us the full name and address of the third party. We will then issue a new contract to the third party.
e) Your responsibilities under this contract will continue until such times as We receive a signed contract from the third party 

5. YOUR RESPONSIBILITIES
You agree:

a) to be present or represented throughout the collection and delivery of the Goods to ensure that nothing to be removed is left behind and nothing is taken away in error: Additional charges will apply for collecting/returning Goods left behind or collected in error.
b) to arrange proper protection for Goods left in unoccupied or unattended premises or where other people such as tenants or workmen are or will be present. We shall not be liable for any loss or damage if You fail to do so.
c) not to offer for removal or storage jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps or coins (or similar collections of any kind), plants and animals. We will not be liable for any claims for loss
or damage to these items if they are placed in Our care or custody. You must make alternative transport or storage arrangements for such items;
d) not to offer for removal, or storage any item or thing unless You have insured that item or thing against accidental loss or damage and loss or damage caused by fire, lightning or explosion.
e) not to offer for removal, or storage any items (including food stuffs) which in Our opinion are dangerous, damaging
or explosive, hazardous to health, in a dirty or unhygienic condition, or likely to attract vermin or other pests. We may refuse to remove or store such items without any liability to You. If such items are removed or stored by Us You agree to indemnify Us for any loss or damage incurred by Us or any one else through the presence of such items. We may remove, and dispose of such items if in our opinion they pose a risk or You refuse to collect them. You agree to pay Us any costs or expenses incurred by Us in relation to their removal and disposal.
f)  to empty and defrost refrigerators and freezers and to make alternative transport arrangements for their contents. We shall not be liable for damage to any freezer or refrigerator or its contents which results from the freezer or refrigerator being moved partially or fully loaded, nor for any illness or deterioration in such contents resulting from a change in temperature;
including but not limited to washing machines, dishwashers, hosepipes, petrol lawnmowers, are clean and dry and there is no residual fluid left in them;
g) to pay for any parking or meter suspension charges which We incur whilst carrying out Services for You 

6. CANCELLING AND POSTPONEMENT
If You cancel or postpone the Services:

a) 8 to 10 Working Days from the start date of the Services You agree to pay Us 25% of the price of the Services;
b) 7 Working Days or less from the start date of the Services You agree to pay 50% of the price of the Services;
c) on the day the Services start or at anytime after the Services have commenced You agree to pay 100% of the price
of the Services; We agree to waive the charges in Clauses 6A/B upon payment by You of the Cancellation/Postponement waiver charge. Our agreement to waive the charges is conditional upon Us receiving written notice of Your intention to Cancel/Postpone no later than 17:00 hours on the preceding Working Day before Services commence. The Cancellation/Postponement charge must be paid in advance of the commencement of the Services and will entitle You to only one Cancellation/ Postponement. If We cancel or postpone the Services We will refund You any charges You have paid to Us in advance.

We will also pay You:

d) 25% of the price of the Services if We cancel or postpone the Services 8 to 10 Working Days from the start of the Services;
e) 50% of the price of the Services if We cancel or postpone the Services 7 Working days or less from the start of the Services;
f) If We cancel or postpone on the day the Services start or at any time thereafter We will refund You the price of the Services after deducting the cost of any Services We have done on Your behalf. 

For the purposes of this contract sub-clauses d) and e) will not apply if the Services are affected by adverse weather, traffic congestion, road works, parking difficulties, fuel shortages, industrial action, vehicle breakdown, or as a result of circumstances or conditions which were not brought to our attention by You at the time this contract was made or as a result of circumstances outside Our control. A delay in commencing or during the Services will not constitute a cancellation or postponement. 

7. ROUTE AND METHOD
You agree that We may:

a) interchange the Goods between vehicles and warehouses or other premises at any time;
b) select the route or method by which we carry out the Services
c) employ sub contractors. If We subcontract the Services these Conditions will apply to the sub contractor 

8. OUR LIABILITY FOR LOSS AND DAMAGE TO THE GOODS:
You covered up to £25,000 of Goods in Transit. If You wish to increase that amount you have to let us know by writing for the specific amount you want to cover and a premium will be applied to that which you will have to cover.

9. LIMITS OF LIABILITY FOR DAMAGE TO PREMISES
In case of any damage we are covered up to £2,000,000 for any damage caused to your property;

10. EXCLUSIONS OF LIABILITY
We shall not be liable for:

a) loss or damage caused by fire. You must take out fire insurance to cover Your Goods against this risk. If You ask Us in writing to arrange insurance cover for You, We will, provided You declare the full value of Your Goods and pay the premium in advance. Details of the insurance We can arrange are available upon request.
b) loss or damage caused where Goods have been packed or unpacked by You or others;
c) loss or damage caused by changes in atmospheric conditions including but not limited to dampness, mould or mildew, rusting, tarnishing, corrosion, or gradual deterioration unless directly attributable to an ingress of water caused by Our negligence or breach of contract;
d) loss or damage caused by vermin, moth, or other infestation;
e) loss or damage caused if Goods have any inherent defects or suffer from any inherent vice\fault;
f) for any delay of failure to perform the Services due to circumstances outside Our control which shall include but not limited to acts of God, server failure, computer viruses, fire, war, sabotage, civil disturbance, acts or restrictions, byelaws, prohibitions or measures on the part of local or government
authority, industrial disputes, embargoes, bad weather or equipment or vehicle breakdown.
g) any claims for loss of use, amenity, enjoyment, profits, earnings, time incurred or any other indirect or consequential loss including economic or financial loss. 

11. TIME LIMITS FOR REPORTING CLAIMS
You must provide Us with precise details of Your claim including the amount claimed in writing within the time limit stated below otherwise We will not be liable:

a) for Goods believed to be lost or damaged – within a reasonable period not exceeding 7 days after the due date of delivery of the Goods;
b) for Goods removed from Our premises by anyone other than Us – at the time the Goods are handed over;
c) for damage to premises – at the time of delivery of Your Goods by notifying us by calling 0207 101 4546 

12. NON-PAYMENT/RIGHT OF LIEN
If Our charges are not paid, We reserve the right to apply a lien on Your Goods. Lien is a legal right to retain Goods until a debt is paid. The Goods will be held until payment is made in full. The terms and conditions of this contract will continue to apply to the Goods. You will be responsible for any administration charges, costs, storage charges, legal costs and expenses whilst the Goods are subject to the lien. All administration charges, costs, storage charges, legal costs and expenses must be paid in full before the lien is lifted.

We shall have a general or particular lien upon all Goods in Our possession for all money You owe Us or for expenses incurred by Us and for payments We make on Your behalf. If some of the Goods have been delivered, removed, dispatched, or sold, the general lien shall apply to any Goods that remain in Our possession.

13. NOTICE OF SALE OR DISPOSAL
If any charges remain outstanding for more that 30 days We may give You 30 days written notice requiring You to remove all Goods from Our care, control or custody and pay all outstanding sums. If, having served You with the Notice at Your last known address, You do not comply with the Notice We may sell or otherwise dispose of all or part of the Goods without further reference to You. Any proceeds of sale will be credited to Your storage account or against any other payments due to Us from You. You will be responsible for any costs incurred by Us in selling or disposing of the Goods. Any surplus proceeds will be paid to You without interest. Goods that cannot be sold will be made available to You for collection. If they are not collected within 30 days from the date of Our written request to collect them, the Goods shall be treated as abandoned and will be disposed of. We shall not be liable for any claim made in respect of the Goods.